Zuvelio Payment Policy – Secure Jewelry Checkout

Payment Methods

We accept a variety of secure payment methods to make your jewelry purchase as convenient as possible. All transactions are processed securely and encrypted.

Credit & Debit Cards

• Visa
• Mastercard
• American Express
• Discover
• JCB

Digital Wallets

• Apple Pay
• Google Pay
• PayPal
• Shop Pay

Buy Now, Pay Later Options

We also offer flexible payment options including Afterpay and Affirm, allowing you to split your purchase into manageable payments with no interest when paid on time.

Payment Security

Your payment security is our top priority. We use industry-standard encryption and security measures to protect your financial information.

SSL Encryption

All payment information is encrypted using SSL (Secure Socket Layer) technology, ensuring your data is protected during transmission.

PCI Compliance

We are PCI DSS compliant, meeting the highest standards for payment card data security set by the payment card industry.

No Data Storage

We do not store your complete payment card information on our servers. All sensitive data is handled by our secure payment processors.

Payment Processing

Understanding how your payment is processed helps ensure a smooth transaction experience.

Order Processing

• Payment is authorized immediately upon order placement
• Funds are captured when your order ships
• You will receive email confirmation for all transactions
• Processing typically takes 1-2 business days

Payment Authorization

When you place an order, we authorize your payment method to ensure funds are available. The actual charge occurs when your order ships. If your order is cancelled before shipping, the authorization will be released.

Currency & Pricing

All prices are displayed in USD (US Dollars) unless otherwise specified. International customers may see prices converted to their local currency for reference.

Price Information

• All prices include applicable taxes where required
• Shipping costs are calculated separately at checkout
• International customers may be subject to additional duties and taxes
• Prices are subject to change without notice

Refunds & Returns

We want you to be completely satisfied with your jewelry purchase. Here's our refund and return policy:

Return Window

Returns are accepted within 30 days of delivery. Items must be in original condition with all original packaging and certificates.

Refund Processing

Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the returned item.

Custom Orders

Custom-made jewelry may have different return policies. Please review the specific terms for custom orders before purchase.

Failed Payments

If your payment fails, don't worry. Here's what happens and how to resolve it:

Common Reasons for Failed Payments

• Insufficient funds in your account
• Incorrect billing address or card information
• Card expiration or security restrictions
• International transaction blocks by your bank

What to Do

• Verify your payment information is correct
• Contact your bank to authorize the transaction
• Try a different payment method
• Contact us for assistance

International Payments

For international customers, please note the following payment considerations:

Currency Conversion

International transactions may be subject to currency conversion fees charged by your bank or payment provider. These fees are not included in our pricing.

Bank Authorization

Some banks may require additional authorization for international jewelry purchases. Please contact your bank if you experience payment issues.

Payment Disputes

If you have any concerns about a charge on your account, please contact us immediately. We're here to help resolve any payment issues quickly and fairly.

Before Filing a Dispute

Please contact us first to discuss any billing concerns. Most issues can be resolved quickly through direct communication, and this helps us maintain our merchant standing.

Payment Policy